Transforming IT: From Operations to Strategic Partner

In this conversation, Steve Januario, Deputy CIO at build.com, shares insights on the evolving role of IT in business, emphasizing the importance of simplicity, customer service, and strategic partnerships in technology. He discusses the balance between operational needs and the implementation of AI, the challenges of building versus buying AI solutions, and the significance of customization in enterprise environments. Steve also highlights the importance of leadership, team building, and staying updated in a rapidly changing tech landscape.